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stefanybaez
Participant
December 19, 2018
Question

Regarding Lightroom CC and Lightroom Mobile subscriptions

  • December 19, 2018
  • 1 reply
  • 234 views

Hello everyone!

I've been trying to find a direct answer to this question but there isn't a clear one anywhere on the website. I'm considering the Lightroom subscription but wanted to know if there's still a cancellation fee for the month to month plan. The website is not clear regarding this, actually doesn't even mention anything about cancellation fees. I also wanted to know if the Lightroom mobile subscription (the one that only works on apps) also has a cancellation fee or not.

Thanks in advance!

This topic has been closed for replies.

1 reply

99jon
Legend
December 19, 2018

Generally the month to month price is cheaper than paying one month at a time. This is because, like a cell phone contract you make a twelve month commitment. So all Creative Cloud plans or the LRCC Plan have cancellation fees of 50% of the remaining contract. So for example if you cancelled after 6 months you would be liable to pay the cost of a further 3 months (50% of the remaining 6 months).

The mobile only version of LRCC for phone or tablet is a free app. So I believe a cancellation fee is not applicable. If you purchase premium services at $4.99 pm or local equivalent you can cancel at the App store, iTunes or Google play. AFAIK this takes effect at the end of your monthly billing period without any further liability. But check at the appropriate store or on your device Settings >> Subscriptions.