Relatório Vazio de erro

Question

Ao abrir o programa surge uma janela de relatório de erro do "Adobe Lightroom" dizendo:

"A Adobe encontrou uma solução ou solução alternativa para o erro recente no Adobe Lightroom. Clique no link abaixo para obter mais detalhes."

Mas o link "Clique aqui" não leva a lugar algum e ao fechar a janela o programa se fecha.

Alguém sabe como posso proceder?

Ranjisha Sengupta · Answer

Hi @tayanáh73330100

I know it's frustrating when software doesn't behave as it should. Let's troubleshoot the problem together.

Since when are you seeing this issue? Could you please share the system info of Lightroom from Help > System info > Copy & paste into a text document > upload to Creative Cloud files (https://assets.adobe.com/files) and share with us?

What error were you encountering?

You can try to reset the preferences of Lightroom using the steps mentioned here (manual method): https://adobe.ly/2JSym5e. Please backup and sync your presets prior to resetting the preferences.

Let us know how it goes.

Best,

Ranjisha

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