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svetlana2025
Participant
May 16, 2025
Question

Remove object after Denoise ghost

  • May 16, 2025
  • 1 reply
  • 356 views

Version 8.3.1. It is not a version to like...previous version removal worked much better. It does take time to remove the object, it works randomly but even when I manage to resieve desirable result after denoise all junk is back in the image. Denoise is very slow, shows time for denoise 3-40 seconds, in reality it is up to 25-30 minutes. Windows 11

1 reply

nikunj.m
nikunj.m
Legend
May 16, 2025

Hi, we're sorry about the trouble! 

Please go to the Help menu in Lightroom, then System Info, and copy the text. You can share the text with us by either pasting it as a reply here or in a text file and sharing the file with us. 

Meanwhile, you can reset the preferences of Lightroom by following the steps:

  • Close Lightroom if it's open.

  • Hold down Alt + Shift while launching Lightroom.

  • A dialog will appear asking if you want to reset the preferences.

  • Click Yes.

 

Let us know how it goes!
Thanks,
Nikunj

S
svetlana2025Author
Participant
May 17, 2025

Lightroom version: 8.3.1 x64 [ 20250505-2344-4fb7147 ] (May 5 2025)
NGL Version: 1.41.0.11
WF Version: 7.3 5f6f02e
VF Version: 1.0.154
HIL Version: 40501
CAI Version: c2pa-c/0.6.0 c2pa-rs/0.46.0
PH Version: 5.2

Operating system: Windows 11
OS Version: Windows 11 Home (2009)
Application architecture: x64
System architecture: x64
Computer model: Dell Inc. XPS 15 9530 / 13th Gen Intel(R) Core(TM) i7-13700H
Logical processor count: 20
Processor speed: 2.9 GHz
Real memory available to Lightroom: 16055.0 MB
Real memory used by Lightroom: 2297.5 MB (14.3%)
Virtual memory used by Lightroom: 4486.6 MB
Memory cache size: 3425.3 MB

Internal Camera Raw version: 17.3.1 [ 2227 ]
Maximum thread count used by Camera Raw: 11
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 494MB / 5979MB (8%)
Camera Raw real memory: 495MB / 16055MB (3%)

Display: 1920x1200
System DPI setting: 144 DPI (high DPI mode)
Dark Mode: No
Desktop composition enabled: Yes
Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info: DirectX: Intel(R) Arc(TM) A370M Graphics (32.0.101.6647) - 4 GB
Graphics Processor Detail: loaded: Yes, supported: Yes, compute: Yes, init: I4_GPU3, hard: success, soft: success, al: Yes, dl: No
OS Media Capability: true

Application Folder: C:\Program Files\Adobe\Adobe Lightroom CC
Settings Folder: C:\Users\s3642\AppData\Roaming\Adobe\Lightroom CC
Library Folder: C:\Users\s3642\AppData\Local\Adobe\Lightroom CC\Data

Sameer K
Community Manager
Sameer KCommunity Manager
Community Manager
May 22, 2025

Thanks for sharing the system info. There are two things you can try. 


The order of developing operations to increase performance and avoid unexpected results is as follows: 

  1. Denoise
  2. Content-Aware Remove/Heal/Spot
  3. Lens Profile Corrections (CA and Profile, if available) 
  4. Profile
  5. Global Adjustments
  6. Local Adjustments

Now, about the Denoise performance, have you recently updated the GPU drivers? The latest version of the GPU drivers for the Intel(R) Arc(TM) A370M Graphics is from May-09-2025. 

Please head here to update the GPU drivers: https://www.intel.com/content/www/us/en/products/sku/228342/intel-arc-a370m-graphics/downloads.html

 

If you're unsure about the process, please contact Intel support for help.

Follow step 6 in the content here to configure the default GPU for Lightroom: https://adobe.ly/49YQSCI

 

Let me know how it goes. Thanks!
Sameer K

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