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Participant
January 24, 2023
Question

Renovei a assinatura

  • January 24, 2023
  • 1 reply
  • 277 views

Renovei a assinatura e não consigo usar, só da assinatura expirada.

This topic has been closed for replies.

1 reply

Ranjisha Sengupta
Legend
January 24, 2023

Hi there,

 

Thanks for reaching out.

How have you renewed the subscription? Did you get any confirmation messages? 

Have you tried signing out and signing back in? Can you DM us your Adobe ID?

We're here to help, just need some info.

 

Regards,

Ranjisha

Participant
January 25, 2023

Boa noite, eu já fiz todas as etapas e o problema continua. 

Como faço para mandar meu ID ???

Ranjisha Sengupta
Legend
January 26, 2023

Sorry to hear that. Send us your ID as a personal message.