Resolution coming out of Lightroom from my Raw Files is 240x240 and look terrible, unusable....

Question

I design digital magazines and have done so for several years. I shoot in Raw and bring them into Lightroom for touch up. This past week i shot a fashion shoot and noticed my photos when i was laying them out in illustrator looked horribly pixelated. I have done over 30 shoots using this method and never experienced this before. I went back to my New York Fashion Week digital magazine i created, like all the rest, in illustrator and looked at the photos used and saw that they were imported from Lightroom at 324 px x 324. Be aware that i am using the exact same camera, the same settings, everything. (I called Sony to check and make sure that the RAW images could not be manipulated in the camera ((they Can't)). So i called Adobe after taking the raw photo first into photshop and checking the dimensions 20 inch by 13 inch by 300 Pixels. When i put them through LIGHTROOM, even if i output them as a TIFF, I still get 240 pixels and they look like crap, this just happened this past week after 5 years of bliss. Someone, anyone, explain to me what is happening and even more so, how i can fix it. I spent 4 hours on the phone today with Adobe. Any ideas PLEASE!!!

Rikk Flohr_Photography · Accepted Answer

Rikk, one last question. In Lightroom mask, I can take a photo with several people and select people and it will give me a Create New Mask and a list of face skin, body skin, eyebrows........ Wondering if that same list exist with a portrait for just one person. If you notice the portrait of the woman i attached her ankle and her arms need some smoothing out. I cannot focus in on a particular area due to the lack of this list with a single portrait. Your insight please.

It is there

Select People Mask option

Select Round Person Icon by clicking on it.

A list will appear of the various segments.

Rob_Cullen · Answer

Some of my thoughts on these quotes from this post-

"20 inch by 13 inch by 300 Pixels" -

Is that 300PPI ? ie. images are 6000x3900 Pixels in dimension.

"imported from Lightroom at 324 px x 324" -

Is that Pixels or PPI?

Are you using mac Photos? 324x324pixels looks like Mac Photos Thumbnails!

But where the 324x324px images come from is a mystery.

"output them as a TIFF, I still get 240 pixels and they look like crap"

Again, Do you mean 240PPI? Lightroom-Desktop uses the default 240PPI for exports- it does not alter resolution for images of full pixel dimensions (6000x3900).

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