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MD30062225m0bs
Participant
May 25, 2023
Question

Restore Issue

  • May 25, 2023
  • 1 reply
  • 180 views

 i have issue about restore 

I was paid but not restore 

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1 reply

Adobe Employee
Charlie.D
Adobe Employee
May 25, 2023

Hello @MD30062225m0bs 

I see that you have had several different Lightroom subscriptions over time, and the most recent one expired yesterday.  Restore Purchase will not help with an expired subscription.  You will have to subscribe again if you want Premium features and service.

 

If the current cancellation is unexpected, please check that your method of payment for iTunes is up-to-date and working well.  If you have any other questions, please contact Adobe Support directly by vistiting https://helpx.adobe.com/contact.html -- I recommend the chat option.

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