RX100 VA Raw file in Lightroom Mobile v4.4.1

Forum|Forum|6 years ago
September 15, 2019
2 replies
1026 views

Hi

I exclusively use my mobile for editing photos on the go, and the Lightroom mobile app has been perfect so far for my Sony A7ii.

I recently purchased a Sony RX100 VA and have run into an issue with importing RAW files, it says “Cannot load image”. Checked the supported camera list and my camera is supported. I have also checked with adobe support but went around in circles for an hour.

Hoping Ng someone else has had this issue and us a work around (without using a computer).

Thanks!!

Mobile

This topic has been closed for replies.

Michael J. Hoffman

Community Expert

Hi Stolniik,

Can you tell us what mobile device you’re using, and what OS version is installed?

Thanks,

Mike

M

matts300583Author

Participant

Hi Mike,

I am using an iPhone X with iOS 12.4.1

Michael J. Hoffman

Community Expert

Hi Stolnik, that's what I'm using as well. Would it be possible for you to share one or two raw files from your RX100 VA? I'd be happy to try to import and view/edit on my iPhone X. If I can duplicate the issue, I'll help refer this to the Adobe engineering team for support.

davescm

Community Expert

Hi
I've moved your post from the Photoshop Forum to the Lightroom Mobile forum, where you are more likely to get a response relevant to your issue.
Dave

M

matts300583Author

Participant

Thanks Dave, sorry about that!

davescm

Community Expert

Not a problem 🙂

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