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ashleyb28491401
Participant
January 8, 2018
Question

Save - Unknown Error

  • January 8, 2018
  • 2 replies
  • 459 views

When I try to save a specific file (either as a jpeg or as the original with settings) I get the error 'Unknown Error (1)' and the file name.

I can save other images without problems.

    This topic has been closed for replies.

    2 replies

    selondon
    Community Expert
    selondonCommunity Expert
    Community Expert
    January 11, 2018

    Trying clicking the info button bottom right and I then think a dropdown on the little dot... it’s ‘get this original‘ or similar.

    If it does bring it from the cloud to local, the try to save it then.

    selondon
    Community Expert
    selondonCommunity Expert
    Community Expert
    January 8, 2018

    Hi Ashley, could this Photo be a synced Smart Previe from Classic by any chance? (You can check the i bottom right and see what is stored in the Cloud)

    A
    ashleyb28491401Author
    Participant
    January 9, 2018

    Thanks but it's not a preview.

    Neox99
    Neox99
    Legend
    January 12, 2018

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