SD-card read-only problem PS Express & Lightroom mobile

Question

You requested further information on my Play store review of these apps.

I have just bought Samsung S8+ tab with Android 13 and new SD card for it. Adobe PSX and Lightroom won't accept SD-card as storage due to privacy issue, stating that the card is read-only when selecting it (PSX) or storing pictures into system folder even after having selected the SD-card in local storage settings (Lightroom). I have created a new folder, even got a new SD-card without prevail.

The tab's camera settings and Google photos accept the card and I can manually transfer pictures and other files to the card(s) so the issue must be with Adobe.

I have accptedall available permissionsfor these apps as well. I even transferred both apps into the SD-card but made no difference.

Could you please sort this privacy issue with Abdroid 13 asap!

My phone with Android 9 doesn't have these issues.

Neelamk · Answer

Hi @TH9C,

Apologies for the late response and also for the frustration & difficulties you faced with the Photoshop Express. Do you still see the issue? Have you tried reinstalling the application to see if you get any prompt to save it to the SD card?

We are here to help you.

Thank you,

Neelam

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