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Participant
May 3, 2023
Question

Se ha omitido importacion del duplicado

  • May 3, 2023
  • 1 reply
  • 695 views

Al intentar importar una foto me aparece "Se ha omitido importacion del duplicado" y no puedo importar la foto, nunca me había pasado.

This topic has been closed for replies.

1 reply

Ranjisha Sengupta
Legend
May 4, 2023

Hi there,

 

Thanks for reaching out

Which version of Lightroom Mobile and Android are you using? Where are the images, i.e., the mobile's internal memory or an external SD card? Are you working with unsupported file formats? 

Log on to Lightroom Web (https://lightroom.adobe.com) & check for all the images that have synced & uploaded to the cloud. If the files are synced, try signing out of the Lightroom mobile app and signing back in.

Let us know if this works.

 

Best,

Ranjisha

Participant
May 5, 2023
Hi there,



Thanks for your quick response

version of Lightroom Mobile: v8.3.2
version of Android: 13
Location of the images: mobile's internal memory

I already try signing out of the Lightroom mobile app and signing back in,
and I still can't import new images, every time I try to import, the same
message appears:
"Se ha omitido la importación del duplicado".

Thank you for helping me with this.


Gustavo.