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BPI Bonnie
BPI Bonnie
Participant
Apr 7, 2025 12:14 PM UTC
Question

Select background & select subject are unable to detect anything.

I have used select background and select subject several times in the past, however, over the last several months I receive an error that none can be detected.  I tried uninstalling and reinstalling hoping that would do the trick, but did not.

Please help.

Lightroom v8.2

Windows 10

5 replies

Sameer K
Community Manager
Sameer KCommunity Manager
Community Manager
Apr 7, 2025 4:47 PM UTC

Hey, @BPI Bonnie. Welcome to the Lightroom Community. I'll need more info to help you figure this out. 

Please share the system information from Lightroom Help > System info > Copy and paste into a text document > Upload and attach here.  

 

Does this happen after a series of steps, or have you installed Lightroom for the first time on this machine? This might also be similar to what is being discussed here: https://adobe.ly/3DXgoOP

 

Thanks! 

Sameer K

(Type '@' and type my name to mention me when you reply)

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ddonger
Participant
Apr 7, 2025 7:02 PM UTC

iI am having the same issues here.  Subjec, Sky and Background masks detect nothing.  The object mask detects nothing.  This was happening with just the sky last week - now none of them work

 

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MassC
MassC
Legend
Apr 7, 2025 11:10 PM UTC

@ddonger,


Can you share your system information? You can find it by going to help > System Info. Can you copy and paste that into a text file in your response? I have a feeling it may be your GPU, either it may not be powerful enough or the driver just needs to be updated. Read more about GPU's and Lightroom here: https://adobe.ly/4cxE1ub


^CM

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