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BPI Bonnie
BPI Bonnie
Participant
April 7, 2025
Question

Select background & select subject are unable to detect anything.

  • April 7, 2025
  • 1 reply
  • 223 views

I have used select background and select subject several times in the past, however, over the last several months I receive an error that none can be detected.  I tried uninstalling and reinstalling hoping that would do the trick, but did not.

Please help.

Lightroom v8.2

Windows 10

1 reply

Sameer K
Community Manager
Sameer KCommunity Manager
Community Manager
April 7, 2025

Hey, @BPI Bonnie. Welcome to the Lightroom Community. I'll need more info to help you figure this out. 

Please share the system information from Lightroom Help > System info > Copy and paste into a text document > Upload and attach here.  

 

Does this happen after a series of steps, or have you installed Lightroom for the first time on this machine? This might also be similar to what is being discussed here: https://adobe.ly/3DXgoOP

 

Thanks! 

Sameer K

(Type '@' and type my name to mention me when you reply)

D
ddonger
Participant
April 7, 2025

iI am having the same issues here.  Subjec, Sky and Background masks detect nothing.  The object mask detects nothing.  This was happening with just the sky last week - now none of them work

 

MassC
MassC
Legend
April 7, 2025

@ddonger,


Can you share your system information? You can find it by going to help > System Info. Can you copy and paste that into a text file in your response? I have a feeling it may be your GPU, either it may not be powerful enough or the driver just needs to be updated. Read more about GPU's and Lightroom here: https://adobe.ly/4cxE1ub


^CM

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