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Participant
November 16, 2022
Question

Select Subject & Select Sky not working

  • November 16, 2022
  • 7 replies
  • 3565 views

Hey all,

I've been using Lightroom mobile an my Android phone for a long time but since several weeks I've had issues with the masking tool.

 

Specifically  "Select Subject" & "Select Sky". At first, Select Subject worked as normal, but when trying to use the Select Sky option, the download button does not work. I can tap it, but it appears completely frozen, not even giving me an error. The app still works and I can still scroll over the screen, it's just the download function that doesn't work.

 

I tried to resolve the issue by re-installing the app and logging in again, but instead of solving anything it made it worse: I now can't re-download the Select Subject option anymore either, and it has the exact same issue as the Select Sky function.

 

I'm also 100% sure my phone has more than enough storage for it. The app and my phone are fully updated and apart from this have never had issues with the app before.

 

Does anyone else have this issue and is there any way to solve it? Or do we have to wait until Adobe solves the bug?

 

  • Sincerely, M.
This topic has been closed for replies.

7 replies

Participant
August 9, 2023

lightroom select sky not working

 

Participant
August 9, 2023

mobile lightroom lightroom is not running inside mobile sky mode is not getting selected why it is not showing future light room inside mobile is best app that's why they are not giving two mode translate

Participant
February 18, 2023

Having the same issue with lightroom classic. Using the mask tool and select select sky I get an error saying can't detect sky. same issue all photos 

 

Lost_Philosophy
Participant
February 21, 2023

I solved my issue by updating my graphics driver.

heatherm53441278
Participating Frequently
April 6, 2023

Worked for me too - thanks!

Participant
January 11, 2023

Michael JH
Participant
January 2, 2023

Have reported this before but no reply, hoping it effects enough users for them to fix

Participant
December 22, 2022

I have the same issue. Do you get any solution? I need help with this asap 

Lost_Philosophy
Participant
November 25, 2022

I'm on Desktop and ever since I updated the Select Subject and Sky either can't detect, or completely select the wrong objects,

 

Adobe needs to fix this ASAP!

Lost_Philosophy
Participant
November 25, 2022

NVM, My fix was updating my GPU. 

Participant
November 17, 2022

I have the same issue.. whats worse is they completely removed select subject and sky for my device. They wastedy money as i subscribed just for the masking feature.. the sync does not work