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Steven_W
Participant
Feb 14, 2026 1:26 PM UTC
Question

service not available error msg

I’m using Lightroom AI remove feature. It ran till 100% and show a service not available msg.  

    1 reply

    Sameer K
    Community Manager
    Community Manager
    Feb 17, 2026 12:31 PM UTC

    Hey, ​@Steven_W. Welcome to the Lightroom Community. I'll help you figure this out. I checked the account you used for the community and found an active subscription. 

     

    Has this started to happen recently? Does this happen with specific images or subjects?

     

    If you sync any images to Lightroom Web & Mobile, check if Generative Remove works on Lightroom Web (https://adobe.ly/3YKTDF1) in a browser.  

     

    Let me know how it goes. Thanks!
    Sameer K
    (Type '@' and type my name to mention me when you reply)

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