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Steven_W
Participant
February 14, 2026
Question

service not available error msg

  • February 14, 2026
  • 1 reply
  • 0 views

I’m using Lightroom AI remove feature. It ran till 100% and show a service not available msg.  

    1 reply

    Sameer K
    Community Manager
    Community Manager
    February 17, 2026

    Hey, ​@Steven_W. Welcome to the Lightroom Community. I'll help you figure this out. I checked the account you used for the community and found an active subscription. 

     

    Has this started to happen recently? Does this happen with specific images or subjects?

     

    If you sync any images to Lightroom Web & Mobile, check if Generative Remove works on Lightroom Web (https://adobe.ly/3YKTDF1) in a browser.  

     

    Let me know how it goes. Thanks!
    Sameer K
    (Type '@' and type my name to mention me when you reply)