Share issue

Question

Hi,
After the last update i can't share from the app. It's loading the files but when it's done the app closes. This is happening on Android.

Shivani Somayajula · Answer

Hey, tapuv90266570. We're sorry for the trouble.

I'll need more details to help you. Could you please share the version of Adobe Lightroom Mobile? Is it up to date? What is the Android OS version, and which Android device are you working on? Did you import a large batch of images into Lightroom recently? What is the format of the images you work on? Are they JPEG or RAW?

Log on to Lightroom Web (https://adobe.ly/3U3sNpt) to check current Sync issues on the left part of the screen. If there are any sync issues, click on them to know more, find the original for those images, and back them up safely before you empty the Sync issues from Lightroom Web. As long as there are Sync issues on the web, you might encounter trouble with syncing images and edits.

Let us know how it goes.

Thanks,

Shivani

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