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tapuv
tapuv
Participant
September 23, 2024
Question

Share issue

  • September 23, 2024
  • 1 reply
  • 150 views

Hi,

After the last update i can't share from the app. It's loading the files but when it's done the app closes. This is happening on Android.

This topic has been closed for replies.

1 reply

S
Shivani Somayajula
Participating Frequently
September 24, 2024

Hey, tapuv90266570. We're sorry for the trouble. 

 

I'll need more details to help you. Could you please share the version of Adobe Lightroom Mobile? Is it up to date? What is the Android OS version, and which Android device are you working on? Did you import a large batch of images into Lightroom recently? What is the format of the images you work on? Are they JPEG or RAW?

 

Log on to Lightroom Web (https://adobe.ly/3U3sNpt) to check current Sync issues on the left part of the screen. If there are any sync issues, click on them to know more, find the original for those images, and back them up safely before you empty the Sync issues from Lightroom Web. As long as there are Sync issues on the web, you might encounter trouble with syncing images and edits.

 

Let us know how it goes. 

Thanks, 

Shivani 

tapuv
tapuvAuthor
Participant
September 24, 2024

Hi Shivani,

 

Lightroom  version is 10.0.0R6,  Android version is 14 UP1A.230905.011, i am working on a Xiaomi 13T Pro. Not one of the photos that i have synced work, they are Raw files synced from lightroom desktop. It's not working even the photos that i used to share. I never import batch of images, ussualy one sometime up to 5 images. I even uninstall the app and reinstall and still not working. This happend after the last update. 

Best regards,

Vlad

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