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Participating Frequently
Jul 27, 2025 2:17 PM UTC
Question

Shared Lightroom albums do not load on iPhones (black screen)

Steps to reproduce:

  1. Create shared album in Lightroom Classic

  2. Use “Share & Invite” to generate a web link

  3. Open the link (on iPhone (iOS 17.5.1) using Safari or Chrome

  4. Page flashes, then turns black. No content is visible.

Tested on:

  • iPhone 13 & 14, iOS 17.5.1, 16.1.2

  • Safari & Chrome

  • Both adobe.ly and full share URLs

  • Works fine on desktop and iPad

This issue is recent — sharing worked flawlessly for years. Please investigate.