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Participant
May 30, 2022
Question

Signed out of Lightroom and can’t sign back into my old account

  • May 30, 2022
  • 2 replies
  • 350 views

I was signed out of my Lightroom account on mobile and when I tried logging back in, it made a brand new account, how do I log into my old account?

This topic has been closed for replies.

2 replies

selondon
Community Expert
Community Expert
May 31, 2022

Are you using the free app or do you have a subscription?

Participant
May 31, 2022
I did have a subscription until I was signed out, now I’m unable to purchase LR premium or sign in to my old account

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greule
Community Manager
Community Manager
May 31, 2022

I've just send you a private message with your correct adobe-id. Just give it a try. - Guido / lr QE

melissapiccone
Community Expert
Community Expert
May 31, 2022

Are you using the same Adobe ID? If yes, it should be the same account. 

Melissa Piccone | Adobe Trainer | Online Courses Author | Fine Artist