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Participant
September 15, 2026
Question

Slow and freezing (320,000) Images in the cloud

  • September 15, 2026
  • 1 reply
  • 18 views

I am writing this to express my extreme frustration with the terrible performance of Lightroom (Cloud-based CC).

Currently, I have about 320,000 photos stored entirely in the Adobe Cloud. My PC is equipped with 32GB of RAM, which should be more than enough to handle heavy photo editing tasks. However, the app is incredibly slow, freezes constantly, and has become completely unusable for my daily workflow.

Every time I try to scroll through my grid view or open a single image for editing, the app lags heavily. It seems like the app's database and syncing algorithm are completely broken and cannot handle large-scale catalogs, despite Adobe marketing this as a professional cloud-native solution.

I am paying for a premium subscription and additional cloud storage. It is unacceptable that paying customers are left with a broken, unoptimized app that ruins their productivity.

Don't tell me to "upgrade my PC" or "clear the cache." My hardware is not the problem; Adobe's lack of optimization for high-capacity cloud users is the problem.

Adobe, please fix the cloud indexing and sync performance for power users immediately. If the cloud version cannot handle 300k+ images, you should not be advertising it as an enterprise or professional solution.

Is anyone else experiencing this same issue with large cloud catalogs? Any official response from Adobe engineers would be highly appreciated.

    1 reply

    Victoria Bampton LR Queen
    Community Expert
    Community Expert
    September 19, 2026

    It sounds like every time you scroll through the Grid view or try to edit a photo, it then has to download the photos from the cloud, which is obviously slower than opening a file locally and also depends on the speed of your internet connection. That would suggest there’s not enough space to cache those locally for faster access, so what is your cache set to in Preferences > Cache? 

    Victoria - The Lightroom Queen