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Participant
January 3, 2020
Question

Solved-Paid for Lightroom Premium but I can’t use premium features. Restoring Purchases didn’t help

  • January 3, 2020
  • 1 reply
  • 359 views

I paid for Lightroom CC Mobile Premium since 30December last year but I can't use premium features since that day until now.

I can't restore purchase and even I try to log out and in, it doesn't work. Pls help me fix this. I have a tons of work to do on Adobe Lightroom.

 

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1 reply

greule
Community Manager
Community Manager
January 7, 2020

Are you signed-in with the Adobe-id which you use for this forum? If not, could you give it a try? From the server-side I can see that a correct subscription is applied to your Adobe-id. Let me know if that helps. - Guido/ Lr Mobile QE