Some edits in PS (iPad) gets transferred to LR (iPad), but not all edits

Question

So, I just jumped the gun and got Adobe again after micking about everything else for a while...feels good to just "get" stuff again.

BUT...I'm encountering several weird behaviours. I add an image to LR, send it to PS, do my edits and then send it back to LR. But not all the edits I've done is sent over, but some are. For example, anything color/lighting/levels are transferred, but none of the healing brush edits are. It does get saved, that works. I can close the image and reopen it and all edits are still there. But the moment I send it back to LR again, all the dust/scratch edits are gone. But color changes are there? What's up?

Sometimes...well, quite often actually, the "Send to LR" blue button is also missing, even if I got the image sent from LR.

As it is, I can't use this software to edit stuff because, it critically doesn't work.

Anyone else experiencing this?

Its also waaaaay quicker to import from Jottacloud than iCloud....just mentioning it.

kavitas3863304 · Answer

Hi,

Thanks for posting the issues you are experiencing with 'Edit in Ps' on iPad. I tried but failed to reproduce your reported issues ('Send to Lr' button & edits including healing). In order to investigate these, I would like to get some more info from your end to replicate the issues since we do not have these reported in our system which means no one encountered these yet.

1. Which iPad are you working on?

2. Which iOS version is it updated to?

3. Which file formats have you been experiencing the missing 'Send to Lr' button and edits missing when sent back to Lr?

4. Which versions of the app you have installed on your device?

5. Would you be able to share some images here with us that reproduces the issues consistently?

6. Is your Lr catalog very large? How much free cloud storage you have for your account?

7. Are you working offline or connected to network?

8. Screenshots or images of before and after editing in Ps.

9. Is there any thing specific to your workflow that we should keep in mind ? May be a video of it would help.

Thanks for taking time to let us know about these issues. Once we reproduce these internally, we will work on getting them fixed.

Regards

Kavita S.

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