Some photos are black and when I click on them Lightroom closes

Question

Some photos are black and when I click on them Lightroom closes. Some photos show is bright blue with all the previous edits hightlighted.

Sameer K · Answer

Hey, @mscdex001. Welcome to the Lightroom Community. I'll need more info to help you figure this out. I couldn't find crash reports submitted with the account you've signed in to the community with. If you see a crash dialogue, submit it with your Adobe ID. Check here for more steps: https://adobe.ly/3Wpjx0B

Are you browsing the images in the Local View, or in the Cloud View? Were these images imported recently? Were these added to Lightroom on the same device, or synced through any other surface such as Lightroom Mobile, or Web?

These images appear to be Landscape Panoramic images, were these stitched in Lightroom?

If these are Synced images, go to Lightroom Web (https://adobe.ly/4r69QBk) and check if they appear correctly on Lightroom Web.

If these images are on an external drive and viewed in Lightroom through the Local view mode, try to move the images to the internal drive via Finder and check if they appear as expected.

It'll help if you could provide a few of these images via any cloud file sharing platform if the crash appears only when viewing these images.

Thanks!
Sameer K
(Type '@' and type my name to mention me when you reply)

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