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Participant
May 30, 2023
Question

Startup issues

On my personal computer, Lightroom won't open at all. It will open to the initializing phase, but won't go past the "reading preferences" before shutting down completely. I have uninstalled and reinstalled the app twice, changed file names, changed preferences, logged out of my Creative Cloud and logged back in, restarted my laptop...everything I can think of to change it. I have had Lightroom on this computer before and it worked without issue. I just downloaded it onto a family member's computer and it worked just fine. I don't know how to further troubleshoot this issue. All of my other apps work just fine.

 

[moved from bugs to discussions - Mod.]

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1 reply

F. McLion
Community Expert
Community Expert
May 30, 2023

Please share some more details like the computer's CPU, GPU, RAM, HD ....

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