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Participant
May 30, 2023
Question

Startup issues

  • May 30, 2023
  • 1 reply
  • 95 views

On my personal computer, Lightroom won't open at all. It will open to the initializing phase, but won't go past the "reading preferences" before shutting down completely. I have uninstalled and reinstalled the app twice, changed file names, changed preferences, logged out of my Creative Cloud and logged back in, restarted my laptop...everything I can think of to change it. I have had Lightroom on this computer before and it worked without issue. I just downloaded it onto a family member's computer and it worked just fine. I don't know how to further troubleshoot this issue. All of my other apps work just fine.

 

[moved from bugs to discussions - Mod.]

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1 reply

F. McLion
Community Expert
Community Expert
May 30, 2023

Please share some more details like the computer's CPU, GPU, RAM, HD ....

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