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Participant
August 2, 2022
Question

Subscribed twice with the same email

  • August 2, 2022
  • 1 reply
  • 132 views

Hello, 

 

I just bought a MacBook Air and on my phone I have Lightroom. All my albums and previous photos are on my phone, when I log onto my MacBook Lightroom it says I already have an exsisting subscription. I believe I have subscribed twice with the same email. I have NO CLUE how to fix it. Please assist. 

Dakotah 

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1 reply

Adobe Employee
August 2, 2022

Hi @Dakotah254921862rnd 

The server let me know you have a couple different accounts subscribed, based on different email addresses.  I will send you a direct message to share account details more privately.