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Participant
October 29, 2021
Question

Subscription

  • October 29, 2021
  • 1 reply
  • 127 views

I just got a new MacBook and I have signed into my Apple account and downloaded Lightroom. When I go to restore my subscription on the Lightroom desktop app it says that I do not have one, although I was just using it on my previous laptop and on my phone it says I have an active subscription still. 

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1 reply

JohanElzenga
Community Expert
Community Expert
October 30, 2021

Don't you get an AdobeID when you use the app from the Apple Store? I believe you simply have to log in with the same Adobe ID. That is how it works when you purchase your subscription directly from Adobe.

 

-- Johan W. Elzenga