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Participant
May 14, 2023
Question

Subscription

  • May 14, 2023
  • 2 replies
  • 314 views

Hello I just resubscribed to lightroom again and was signed in on both my laptop and phone but after using it on my laptop for 4 hours or so it booted me saying my free subscription Is over even though I payed... 

Any help or ideas of why?

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2 replies

Inspiring
May 15, 2023

Hello @Nevin285652547vdy 

Rob is correct -- subscribing to Lightroom Mobile Premium only provides access on iOS and Android devices, but not desktop.  I only want to point out there are other plan options, in addition to the popular Lightroom 1 TB plan for desktop and mobile access.  For more info, see: https://www.adobe.com/creativecloud/photography/compare-plans.html 

Rob_Cullen
Community Expert
Community Expert
May 15, 2023

Who did you subscribe with?  It needs to be Adobe and the Lightroom Plan 1TB to have a licenced version on a Windows PC.

Apple and Google stores only licence mobile versions.

 

Regards. My System: Windows-11, Lightroom-Classic 15.3, Photoshop 27.5, ACR 18.3, Lightroom 9.3, Lr-iOS 10.4.0, Bridge 16.0.3 .