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Viktoryia31630984uii4
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August 12, 2023
Question

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  • August 12, 2023
  • 2 replies
  • 133 views

Hello, I want to restore my app purchase. How can I do that ? I live in Jordan but for some reason I can't pay.

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    2 replies

    C
    Community Manager
    Charlie.DCommunity Manager
    Community Manager
    August 14, 2023

    Please see this advice for Restore Purchase: https://helpx.adobe.com/lightroom-cc/kb/lightroom-mobile-in-app-purchase-issue.html 

     

    This may not help as I see a plan for your account that was canceled recently.  For more help, please feel free to contact Adobe Support directly by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
    ...and in the chat field (lower right), type AGENT

    yamato713108855
    Community Expert
    yamato713108855Community Expert
    Community Expert
    August 12, 2023

    iPhone should have been purchased from Apple's APP store.
    For payment inquiries, please contact the App Store.

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