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Anonymous
January 16, 2025
Question

Subscription

  • January 16, 2025
  • 1 reply
  • 78 views

For some reason, my subscription ended before the due date. I purchased the plan on January 9th. It supposed to end February 9th. But some how it kept logging me out as well. When I signed back in, it kept saying my subscription expired.

1 reply

Rikk Flohr_Photography
Community Manager
Rikk Flohr_PhotographyCommunity Manager
January 16, 2025

Your issue can best be resolved by contacting Adobe Customer Care at https://helpx.adobe.com/contact/what-contact-options.html . Scroll to the bottom and click on the “Start Now” live chat link in the lower right of this page. Typing “Agent” into the chat text field will bypass the initial chatbot.

 

 

Rikk Flohr: Adobe Photography Org
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