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Jan 16, 2025 3:58 AM UTC
Question

Subscription

For some reason, my subscription ended before the due date. I purchased the plan on January 9th. It supposed to end February 9th. But some how it kept logging me out as well. When I signed back in, it kept saying my subscription expired.

1 reply

Rikk Flohr-Retired
Adobe Employee
Jan 16, 2025 1:38 PM UTC

Your issue can best be resolved by contacting Adobe Customer Care at https://helpx.adobe.com/contact/what-contact-options.html . Scroll to the bottom and click on the “Start Now” live chat link in the lower right of this page. Typing “Agent” into the chat text field will bypass the initial chatbot.

 

 

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