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Participant
August 2, 2022
Question

Subscription expired but it is not on Lightroom

  • August 2, 2022
  • 1 reply
  • 144 views

Hello friends.

I am having an issue with Lightroom. It says i need to subscribe because my subscription is expired.

i currently am subscribed to a monthly plan

yes i have uninstalled and reinstalled. yes i have logged in and out on all my devices of both the cloud and Lightroom app. yes i have checked my PC for any updates. Yes i have deleted cookies and cache and yes i have called tech support and nothing works 😞

This topic has been closed for replies.

1 reply

peter-b8062983
Adobe Employee
Adobe Employee
August 2, 2022

Apologies for this problem.  We had an issue with the subscription update.   We have fixed it.   Please log out and log in again and you should be all set.  Let us know if you have any further issues.

 

Regards,

Peter