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Participant
July 8, 2019
Answered

Subscription expired but its not

  • July 8, 2019
  • 11 replies
  • 3509 views

Hi, I have had Lightroom for iPad for a while with a monthly subscription .

I know get "subscription expired" and every time I try to use I can't use premium content .

My subscription is up to date and on auto renewal, so no reason for it not to work.

I've tried the upgrade feature within the app, delete product and re install, still no luck .

I tried to report a problem through Apple they say its your problem, please help me

Regards

Richard Bance

This topic has been closed for replies.
Correct answer greule

HI Richard. Could you give it a try again. I've just fixed your account. Let me know if it'S working. - Guido/ Lr Mobile QE

11 replies

greule
greuleCorrect answer
Inspiring
July 8, 2019

HI Richard. Could you give it a try again. I've just fixed your account. Let me know if it'S working. - Guido/ Lr Mobile QE

rmb67Author
Participant
July 8, 2019

Thank you so much, Yes all working now, what was wrong????