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Participant
December 18, 2022
Question

Subscription paid but I can't use features.

  • December 18, 2022
  • 1 reply
  • 140 views

I paid for Lr Pro for Samsung through the Samsung app store, but the app doesn't recognize my successful purchase. How can I talk to someone at Adobe to activate my pro features manually for my account?

Please help me ASAP!!

This topic has been closed for replies.

1 reply

peter-b8062983
Adobe Employee
Adobe Employee
December 19, 2022

Looks like there was a delay here in processing your subscription.  You should be all set now.  If you are still hitting any issues, let us know.

 

-Peter