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TybNelly17
Participant
July 12, 2022
Question

Subscription says expired

  • July 12, 2022
  • 1 reply
  • 139 views

Currently using lightroom on IOS and it has been down for a few days now where it says the subscription has expired even though my renewal date is in august. 

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1 reply

Adobe Employee
Charlie.D
Adobe Employee
July 12, 2022

Hello @TybNelly17 

I do see your subscription was cancelled.  I'm not in Adobe Support, so I can't explain the details (was there a payment problem, etc).  I recommend you contact Adobe Support directly for help.  Visit https://helpx.adobe.com/contact.html, sign in, and then click the chat button at the bottom right.

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