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timb123
Participant
December 16, 2019
Question

Sync don't work right on Lightroom Mobile

  • December 16, 2019
  • 2 replies
  • 929 views

Hey Guys I have a pretty annoying Problem. I edit my Photos on my Ipad and after finishing the editing I click on Force Sync. But if I open the Photo in the Lightroom app on my Pixel 2XL it shows the photo like I edited it as long as it loads. If it's finished loading it shows the original pic. In the Lightroom Web application it shows the edited picture without any Problems. Yes the sync on my phone is activated and always actual. I already delet the app and reinstalled it but that doesn't work. The support says it's because of my phone but it worked the last year without a problem and it shows the edited pic for a short time so I don't think the problem is my phone...

I hope you understand what I mean a

nd sorry my English isn't perfect. Hopefully someone can help me. 🙂

 

 

    This topic has been closed for replies.

    2 replies

    J
    julianb12780777
    Participant
    May 7, 2020

    I have the same problem. Would be nice to get this investigated.

    Also reported by other users here: https://community.adobe.com/t5/lightroom-for-mobile-apple-tv/problem-with-synchronization-cannot-see-image-editing-on-the-mobile-samsung-s10-lightroom/m-p/11113758?page=1#M8669

      Y
      YutakaKunu1959
      Participant
      May 8, 2020

      Same with me, no sync

      Theresa J
      Community Expert
      Theresa JCommunity Expert
      Community Expert
      December 17, 2019

      The problem is with your phone if the images sync from iPad to Lightroom web. Try logging out of Lightroom on your phone, then logging back in.

      T
      timb123Author
      Participant
      December 17, 2019

      I already tried that but it doesn't help. What I don't understand is why the picture is shown as it should as long as it loads up. And why it worked until the last month without any Problems

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