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paulb29330442
Participant
October 26, 2022
Question

Syncing Issues

  • October 26, 2022
  • 2 replies
  • 232 views

Since upgrading to Lightroom Android v8.0.0 and Lightroom Desktop v6 about a week ago, I have been having all kinds of syncing issues.  I have been using both for many years already and this is definitely a new problem.  I do most of my editing (cropping, lighting, masking/editing) on my Android device, but it is not always syncing to the cloud or the desktop.  Most of the time it is, but many, many times it is not.  For those that don't sync properly, on both the cloud and the desktop when I go to edit a photo, it will say something along the lines of that I need to open my Android device and allow the sync to continue before I can edit.  It is open on my Android.  I even shut it down and reopen it, but still not syncing properly.  Once in a while if I change the value on a slider it will force a sync, but other times that won't even work.  I have to delete some photos (losing all my editing) and reimport them and start all over.

 

Even editing from the new desktop, sometime the edits just don't get posted to the cloud.  I have even deleted photos on the desktop but they stay on the cloud.  I have to delete the photo from the cloud to have them delete from the desktop and the android device.  Again not always, but plenty of times.

 

It's got to be a bug with the new updates.  I have used these for years without these kind of consistant syncing issues (other than those years ago where closing the app and reopening it would get things back in sync.)

 

Please help.  I can't keep trying to "force" syncs.  I just never know what result I am going to get.

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2 replies

Participant
November 15, 2022

seeing the same issue. Another issue is that it isn't syncing at all unless I turn on sync using mobile data even though my phone are connected to my wifi. If I turn on sync using mobile data it shows that it is syncing, but no photos ever appear in my lightroom on other devices. Last time it worked was 28th October.

Participant
October 26, 2022

I am also now struggling with this issue and am not sure how to get these edited pictures off of my device and not have to start all over again!