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Participant
January 12, 2020
Question

Syncing photos after app re-download

  • January 12, 2020
  • 1 reply
  • 131 views

I had a few hundred Lr photos on my app that are not showing on my new phone. I had to re-download Lr after my phone was stolen (unfortunately, my cloud wasnot backed up to date). Is there any way to access these photos on my account? Thanks!

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1 reply

Akash Sharma
Legend
January 13, 2020

Hi there,

 

Are you able to access your images on Lightroom web? Link: https://lightroom.adobe.com/

 

It seems that the images were not synced to the cloud and were kept on the local storage of your phone. Images on Lightroom Web will be synced to any new deice you'll sign in to. 

 

Thanks,

Akash