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Participant
December 28, 2022
Question

Technical issue related to the opening of Lightroom app

  • December 28, 2022
  • 2 replies
  • 136 views

The Lightroom app on my mobile doesn't open without connecting to internet.

How can I fix this problem?

This topic has been closed for replies.

2 replies

Jim Wilde
Community Expert
Community Expert
December 28, 2022

Possibly you are not signed in to your Adobe account when trying to start Lightroom, so an internet connection would be needed for that. I've just tested on both iOS and Android, and the app starts OK with no interent connection, so maybe there's a periodic check of the Adobe ID credentials which would usually go unnoticed if there's normally an internet connection, but would cause the issue you have encountered when there's no connection.

Participant
January 19, 2023
Ok, many thanks