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Participant
April 19, 2024
Question

The app is not working

  • April 19, 2024
  • 1 reply
  • 111 views

Hi, when I enter the application and select a photo from my gallery to edit, the application closes. Thank you for your help 

This topic has been closed for replies.

1 reply

Sameer K
Community Manager
Community Manager
May 2, 2024

Hey, @אריק36842321lkf9. Welcome to the Lightroom Community. I'll need more info to help you figure this out. I've reviewed your account & you have an active subscription.

 

Please share more details, like the version of Lightroom, operating system details, screenshots & video recordings of what you see.

As a primary troubleshooting step, try keeping the device in Flight mode & launch Lightroom. 

 

Awaiting to hear from you. Thanks! 

Sameer K