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Rebecca25773548vuqc
Participant
Jan 8, 2024 7:35 PM UTC
Question

"The Digital native (DNG) file is incompatible with this version of Lightroom."

Hi All,

I have a new Apple iPhone 15 Pro, and since then I am seeing the following error/warning/(??) in Lightroom on my PC, version 5.5.

 

Kind of strange, because all photos are in HEIC format.

 

Does anyone have an idea what I need to do to get this solved?

 

Many thanks,

Rebecca

 

 

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    2 replies

    Adobe Employee
    Charlie.D
    Adobe Employee
    Jan 9, 2024 7:03 PM UTC

    My guess is an update to a version of Lightroom that was release since this device appeared would help.  Is there any reason why you choose not to update Lightroom?

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      Tessa36578191x8my
      Participant
      Apr 7, 2024 12:04 PM UTC

      didnt realize my lightroom was outdated until i saw this, thank you!!

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