Skip to main content
Participant
Dec 16, 2024 2:15 PM UTC
Question

The new update is making the app crash randomly

The new update is making the app crash randomly. Anyone else having the same issue?

This topic is closed to new replies. Start a new post to keep the conversation going.

1 reply

Sameer K
Community Manager
Community Manager
Dec 19, 2024 7:02 PM UTC

Hey, @Chaim374314559z99. Welcome to the Lightroom Community. I'll help you figure this out. I checked your account, and I found an active subscription. 

 

Please share more details, like the version of Lightroom, operating system details, screenshots & video recordings of what you see. You have a subscription to a different account, log on to Lightroom Web (https://adobe.ly/3xdotLH) and check for all the images synced and uploaded to the cloud. Once everything is backed up to the cloud, try reinstalling Lightroom from the Galaxy Store or PlayStore, and let me know how it goes.

 

Awaiting to hear from you. 

Thanks!
Sameer K

(Type '@' and type my name to mention me when you reply)

Translate