Skip to main content
Participant
December 16, 2024
Question

The new update is making the app crash randomly

  • December 16, 2024
  • 1 reply
  • 74 views

The new update is making the app crash randomly. Anyone else having the same issue?

This topic has been closed for replies.

1 reply

Sameer K
Community Manager
Community Manager
December 19, 2024

Hey, @Chaim374314559z99. Welcome to the Lightroom Community. I'll help you figure this out. I checked your account, and I found an active subscription. 

 

Please share more details, like the version of Lightroom, operating system details, screenshots & video recordings of what you see. You have a subscription to a different account, log on to Lightroom Web (https://adobe.ly/3xdotLH) and check for all the images synced and uploaded to the cloud. Once everything is backed up to the cloud, try reinstalling Lightroom from the Galaxy Store or PlayStore, and let me know how it goes.

 

Awaiting to hear from you. 

Thanks!
Sameer K

(Type '@' and type my name to mention me when you reply)