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lexigirl183
Participant
July 3, 2025
Question

The New Update Keeps Freezing During AI Denoising

  • July 3, 2025
  • 1 reply
  • 180 views

In the past, I was able to batch edit hundreds of photos at once through the AI Enhance feature to denoise images. In my line of work, I generally have thousands of photos that need this enhancement, so having it run through the night as I slept is what kept me working at a good pace. However, with the new Lightroom Update, whenever I attempt to Batch AI a group of photos it consistently freezes and halts the process anywhere after 1-80 photos are done. Is there a way to get this fixed? Is there a new update coming out soon that will take care of this?

1 reply

A
Community Manager
AlekeCommunity Manager
Community Manager
July 3, 2025

Hi @lexigirl183, and welcome to the community!

Sorry to hear you’ve been running into trouble after the latest Denoise update. Do you happen to see any error messages when the app freezes?

Also, if you could share your System Info, that would really help us investigate further. You can find it in Photoshop by going to Help > System Info. Just copy the info into a text file and attach it to your reply, or feel free to share it via Google Drive, WeTransfer, or any file-sharing service you prefer.

Thanks so much!
Alek

*(If you mention me with an @, like @Aleke, I’ll get a notification and can respond faster.)*
L
lexigirl183Author
Participant
July 3, 2025

@Aleke

Thank you for the timely response. No error messages pop up: the batching simply freezes the screen on the 'Updating AI Setting' box shown while the denoise is supposed to be being applied. Here's what's listed for the system info:

 

Lightroom version: 8.4 arm64 [ 20250603-0500-10f89fb ] (Jun 2 2025)
NGL Version: 1.41.0.11
WF Version: 7.4 a9dfbad
VF Version: 1.0.154
HIL Version: 40501
CAI Version: c2pa-c/0.6.0 c2pa-rs/0.46.0
PH Version: 5.2.3

Operating system: macOS
OS Version: macOS 14.6 (23G80)
Application architecture: arm64
Computer model: Mac15,12 / Apple M3
Logical processor count: 8
Real memory available to Lightroom: 16,384.0 MB
Real memory used by Lightroom: 1,954.0 MB (11.9%)
Peak memory used by Lightroom: 9,281.0 MB
Memory cache size: 915.8 MB

Internal Camera Raw version: 17.4 [ 2271 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: Neon
Camera Raw virtual memory: 5439MB / 6144MB (88%)

Display: 2940x1912

Graphics Processor Info: Metal: Apple M3
Graphics Processor Detail: loaded: Yes, supported: Yes, compute: Yes, init: I4_GPU4, hard: success, soft: success, al: Yes, dl: No
OS Media Capability: true

Application Folder: /Applications/Adobe Lightroom CC

-Lexi

A
Community Manager
AlekeCommunity Manager
Community Manager
July 3, 2025

Hi @lexigirl183, thanks for sharing your System Info!

Your machine looks more than capable. How many photos are you usually batch denoising at once? Also, do you have any other apps running in the background while doing this? That could sometimes affect performance.

Could you also let me know how you're applying Denoise in batches? With the June 2025 update, there are a few different ways to do it. You can check out this video to learn more: https://adobe.ly/4lAdbov

It might also help to update your OS to macOS 15 (Sequoia), since it could offer better compatibility with the latest version of Lightroom.

Let me know how it goes!
Alek

*(If you mention me with an @, like @Aleke, I’ll get a notification and can respond faster.)*
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