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Akh-photographe
Participant
June 18, 2026
Question

the rating works once in two times

  • June 18, 2026
  • 1 reply
  • 1 view

Depuis que j’ai installé la mise à jour, la notation marche une fois sur deux et le logiciel marche au ralentit

    1 reply

    Anshul_Saini
    Community Manager
    Community Manager
    June 18, 2026

    Hi ​@Akh-photographe,

    Thank you for updating to Lightroom 9.4 and for sharing your experience. We haven’t been able to reproduce the behavior where ratings only register intermittently. Could you please help us with a few things:

    • Share a short screen recording showing your workflow and the rating issue occurring

    • Share your System Info: Help > System Info and copy & paste it here.
     

    Also, could you confirm:

    • Does this happen with all photos or only specific files/file formats? (RAW, JPEG, TIFF, etc.)

    • Is everything fully synced and visible on Lightroom Web (https://adobe.ly/4uOEwYv)?

    • If you view the same photos on Lightroom Web, do you see the same rating behavior there?
     

    One additional thing to try:

    • Go to Preferences > Performance

    • Change the GPU setting (for example, Auto > Off, or Auto > Custom depending on your current setting)

    • Restart Lightroom and test again
     

    Please let us know whether changing the GPU setting makes any difference.
     

    Once we have the screen recording and System Info, we’ll be able to investigate this further.
     

    Best,

    Anshul Saini