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GHSjournalism
Participant
May 21, 2026
Question

The "Unflagged" filter in Lightroom Web is not working. It's saying "no search results."

  • May 21, 2026
  • 2 replies
  • 45 views

Filtering for “unflagged” images works fine in Lightroom Desktop, for both regular albums and smart albums. But many of those same albums are not filtering for “unflagged” items in Lightroom Web.

    2 replies

    Jim Wilde
    Community Expert
    Community Expert
    May 29, 2026

    I don’t use the filters in LrWeb very much, but just had a look to see if it’s working correctly. And to be honest, it does appear to have some issues, here are a couple of examples:

     

     

    As you can see, the total number of images “found” by the Photos filter (20555) is actually greater that the real total of All Photos (20552). The correct number in the filter should be 20542 (i.e. the 20552 number minus the 10 videos that are in in the library).

     

    Another example:

     

    In this example, the requested filter is Flagged, Unflagged and Rejected. The correct total should match the All Photos total, but you can see it only finds 20486.

     

    So from what I can see, there’s a certain amount of unreliability with the filter in LrWeb, which would merit some investigation.

    Claire H.
    Community Manager
    Community Manager
    May 29, 2026

    Hi @GHSjournalism, thanks for reaching out to the Lightroom Community Forum! Let's try a few things to get your filters to appear in Lightroom Web. b.

    • Can you try clearing your browser cache? Clear the web browser cache to ensure outdated data does not affect the view.

    • Review the settings in Lightroom Desktop to see if any additional filters or criteria are applied that might not be reflected in the web version.

    • Sign out and refresh the webpage.

    If none of these steps work for you, we can continue troubleshooting. I hope this helps! ^CH

    GHSjournalism
    Participant
    June 5, 2026

    Hi Claire,

    Thanks for replying. I tried all of those things and filtering by “unflagged” in LR Web is still not working. I think I’ll probably just covert to Star Ratings since those always filter correctly.

    Anshul_Saini
    Community Manager
    Community Manager
    June 9, 2026

    Hi ​@GHSjournalism,

    Thanks for circling back, and thanks to Jim for the additional examples. Between your description and the screenshots Jim posted (filter totals not matching album totals), this does look like a Lightroom Web filter bug rather than a cache/sync issue on your end.

    We'll get it in front of the team and keep you posted as the investigation starts and progresses.

     

    Best,

    Anshul Saini