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Participant
August 30, 2026
Question

The "use cellular data" option on my preferences is completely grayed out, ive reinstalled, restarted, given every permission for mobile data and other things to lightroom, and clearer data, but still cant export my photos, does anyone know why?

  • August 30, 2026
  • 1 reply
  • 9 views

Ive been problem solving for an hour but cant figure it out. I've tried everything I could find on Google and the Adobe software help page. But cant figure it putz please help me.

    1 reply

    Jim Wilde
    Community Expert
    Community Expert
    August 31, 2026

    What device are you using? Is the device’s cellular service active (i.e. you’re not in Airplane mode)?

    What error message do you get when trying to export?

    Do you have an active WiFi connection?