There was a problem with checking how much disk space you have free

Question

Using Lightroom v9.3.2 on a Windows 11 Laptop

I’ve just moved to a new laptop and installed Lightroom from the Adobe Creative Cloud.

I am now getting the error “There was a problem with checking how much disk space you have free” when I try and export a file.

I have plenty of disk space, so not sure what the issue is. I’ve tried the solutions in the forum but none work. One solution is to delete the Users>Pictures>Lightroom Library.lrlibrary file, but I don’t have that on my computer.

When I’m exporting a file, I get the option to select a directory, and in that dialog I can create new directories so Lightroom has permissions to create directories, and, I assume, also files. But still the message appears.

I’m at my wits end - I can’t export anything, so the program is next to useless. Does anyone have any ideas here?

Seb98A6 · Answer

a workaround is to select ‘Get a link’ → “allow jpg download and export’
that gives a link you can paste to a browser and from there you can ‘save as’.
Not exactly pretty, but it works.

I do hope there’s a permanent solution to this, it’s incredibly frustrating.

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