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Participant
March 7, 2025
Question

There was unknown error

  • March 7, 2025
  • 1 reply
  • 132 views

When I try to export the raw photo I edited, I get this error. When I save it as a DNG, it exports the photo in a smaller size. The actions I performed include object and background masks, as well as denoise AI.

1 reply

nikunj.m
Legend
March 7, 2025

Hi, thanks for reaching out! 

Would you mind sharing the application version you're using along with your computer's operating system? What settings are you using to try and export the image? (It would be helpful if you could share a screenshot of the export settings) Also, are you exporting the file to your computer's local storage or an external drive? 

 

Thanks, 

Nikunj