Tiff exportation error (exports as JPEG)

Forum|Forum|3 years ago
June 24, 2022
2 replies
509 views

Hi,

Since few days ago Tiff exportation doesn't work. It is exporting as JPEG with the configuration options set for jpeg option. This is happening at IPad version as well as at IPhone version.

I've tried to reboot application and system but the problem remains.

I'm using v7.4.1 730D5A/46

Regards.

This topic has been closed for replies.

E

Elmira22079019r802

Adobe Employee

Hi Pablo, the issue you're seeing has been fixed in the latest LrMi app version (7.5). Please update the app and let us know if the issue still presists.

Thank you,

Elmira

Pablo OlmosAuthor

Participant

Update: I have installed desktop version (Mac) and it works fine. So the bug it happens only in the mobile apps (iPad and iPhone).

Please fix the mobile apps ASAP.

txs!

I

Ignacio B.

Participating Frequently

Hi, can you please let us know exactly how you are exporting?
There are several ways of doing this, if you have ever edited the sticky settings for

Share to
Open in
Export to Camera Roll
Export to Files

that could explain it.

Does this e.g. occur when you do Export As...?

Thanks,
Ignacio

Pablo OlmosAuthor

Participant

Hi Ignacio!

It happens only when using option Share to. I've just realized the other options work fine so I have a workaround meanwhile the fix.

I attach two captures so you can check the export format for the configuration and that even been set as Tiff, it is exporting as jpeg.

Regards!

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