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Ritthichai0101
Participant
May 28, 2021
Question

To Lightroom mobile Developers

  • May 28, 2021
  • 2 replies
  • 237 views

-I need you to fix problem .heic file form Samsung S21Ultra, I can't view in add photo and have problem when I edit it have green square on upper right corner of photo.

-I hope you will fix it in next update.

    This topic has been closed for replies.

    2 replies

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    DarrenKay
    Participant
    October 20, 2021

    Just cancelled and got a refund. Adobe do not support Android for HEIC files. There lack of Android support is shocking and I'm now searching for an alternative product/service.

    D
    DarrenKay
    Participant
    October 20, 2021

    Just subscribed to use app on my S21U and found this is still an issue! So much for supporting the latest standards, community or users. Going to request a refund after subbing less than 30 minutes ago. 

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