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skilled_impression4105
Participant
Aug 26, 2026 3:13 PM UTC
Question

Topaz refuses to open when I select Edit in. . . Topaz

I want to edit in Topaz, so I click on Edit In and select Topaz. Topaz begins to load, but stalls after about an eighth of an inch of progress. 

    1 reply

    Srishti Bali
    Community Manager
    Srishti BaliCommunity Manager
    Community Manager
    Sep 10, 2026 7:03 PM UTC

    Hi ​@skilled_impression4105 

     

    Sorry for the delayed response. Are you still seeing this issue in the latest version of Lightroom (9.5.1)? If yes, could you please share a few more details?

    • Which OS are you using?
    • Do you see any error message? If so, please share a screenshot.
    • Does the issue occur with all files or only specific ones?
    • Could you share a short screen recording showing the issue and your workflow?

     

    In the meantime, please try resetting Lightroom preferences:

    1. Quit Lightroom.
    2. macOS: Press and hold Shift + Option.
    3. Windows: Press and hold Shift + Alt.
    4. While holding the keys, launch Lightroom and confirm the option to reset preferences.

     

    Let us know how it goes!

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    Thanks, Srishti Bali | Community & Engagement Strategist, Digital Imaging | Adobe
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