Transferring lightroom photos from Inactive Business User to Personal Account

Quite the dilemma. My previous work cancelled my account which i also had all my personal photos on the lightroom. I thought by logging into that account to start my own plan and change the email was the way to keep my files not realising theyre stored in the business's cloud.

My previous employer is being cooperative and followed the guide to "transfer files from inactive user" but you can only transfer to an active user in the business. (My inactive user says it has 200mb)

They tried transferring to their own account and downloaded all the files but there was no lightroom file.

I can't login to my previous account as it's my current account and i changed the email so technically that email no longer is connected to an account. And i don't have access to the email either.

My laptop which i also had lightroom on and had all my pictures is not showing the previous library or any .lrcat files so i assume it was all stored on that business cloud.

Just wondering if theres any way to recover it or is it in limbo forever