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enikobors
enikobors
Participant
September 1, 2022
Question

transferring photos from expired student account to a new one

  • September 1, 2022
  • 2 replies
  • 147 views

hi there, 

i had a student account that just expired and i can't log in anymore so i lost everything in lightroom from the edited photos to albums and presets, is there any chance that i can get them transferred to my new account? 

thanks

This topic has been closed for replies.

2 replies

L
Lavanya Sharm259314740xfa
Participant
September 2, 2022

Hey I have the same problem! Were you able to get your photos and presets back? 

M
Community Expert
Manan JoshiCommunity Expert
Community Expert
September 2, 2022

This is a tough one. The only help you can get for it is by contacting the IT dept of your school and if that goes nowhere then try talking to Adobe support. Having said that, did you not sync the assets to your computer, ideally you should have a local copy of it on your computer

-Manan

-Manan
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