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Participant
September 23, 2021
Question

trying to sync Lightroom Mobile photos onto desktop / different account

  • September 23, 2021
  • 1 reply
  • 107 views

Hi all,

 

So i finished college in May and carried on using their Adobe until in ran out a few months ago where I couldn't access my account and thought I had lost all my photos, I do still have the raws on a hard drive and most of them I've exported the edited version, however there are many which I would like to export or reedit later.

 

So I got a new account and thought the others were gone, however today I redownloaded lightroom mobile and all my photos were still there, however when I tried to sign in on desktop, they weren't, this Is both on the same email and everything but they wont sync across.

 

Is there any way to transfer all the photos to my new account or export them and their edits to open in my new lightroom account,

 

Any ideas would be much appreciated,

 

Thanks

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1 reply

Community Manager
September 24, 2021

Accounts through your school are probably enterprise accounts.  In a way, you have two accounts connected to your one email address: one personal and one educational/enterprise.  When you signed in on mobile, maybe you notice these two options?  One your computer, if you sign out and sign back in, be sure to choose the same option that gave you access to all your images.

 

As far as transferring images from one account to another, this is now possible provided that the account where you want to have your images land is subscribed (or at least in a Trial state).  See the advice I previously shared at this other link, about how to set up shared albums and invite yourself to them to copy your photos with edits from one account to another: 

https://community.adobe.com/t5/lightroom-ecosystem-cloud-based-discussions/share-lightroom-cc-library-between-accounts/m-p/12358041#M57028

 

Hope this helps a bit!