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Participant
July 21, 2018
Answered

Trying to update Lightroom cc but it says to close... Lightroom CC!

  • July 21, 2018
  • 1 reply
  • 353 views

Trying to update my Lightroom CC on my desktop but it comes up with a message that says:

Please save your work and close the following programs for all logged in users, then click Continue.

And below this says - Adobe Lightroom

How can I install updates (want the latest version to import Heic files) when it tells me to close the programme I need to update?

Help!

This topic has been closed for replies.
Correct answer F. McLion

Please update from the Adobe CC desktop app while LR is closed.

What is your OS?

1 reply

F. McLion
Community Expert
F. McLionCommunity ExpertCorrect answer
Community Expert
July 22, 2018

Please update from the Adobe CC desktop app while LR is closed.

What is your OS?

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Participant
July 22, 2018

Thanks I finally worked it out. Appreciate your reply.